Thank you for purchasing from our website. We offer digital products (eBooks) that are delivered instantly after payment. Due to the nature of these products, our refund policy is limited and specific.
All eBooks sold on our platform are digital and downloadable. Once the product has been accessed, downloaded, or delivered, it is considered used.
In accordance with applicable laws regarding digital content, the right of withdrawal does not apply once:
The download has started, or
Access to the product has been granted
By purchasing an eBook, you expressly agree to waive your right of withdrawal.
We may grant a refund only in the following situations:
You did not receive the file after purchase
The file is corrupted or cannot be opened
You were charged multiple times for the same product
A technical issue prevents access to the content
Refunds will not be issued in the following cases:
You changed your mind after purchase
You purchased the wrong eBook
You are not satisfied with the content
You do not know how to open or use the file
To request a refund, please contact us within 7 days of your purchase and provide:
Your full name
The email address used for the purchase
Your order number
A detailed description of the issue
Please send your request to our email.
After receiving your request:
We will review your case within 2 to 5 business days
If approved, the refund will be processed via the original payment method within 5 to 10 business days
Before requesting a refund, we encourage you to contact our support team. We will do our best to resolve your issue quickly.
We reserve the right to modify this Refund Policy at any time. Changes will take effect immediately upon being posted on this page.
If you have any questions about this Refund Policy, please contact us at:
supportbookezz@gmail.com